Need to talk to someone? We got you covered...
Here's how to get in touch with us to get additional support that is not answered in the Knowledge Base...
- Create A New Ticket: Fill out our support request form. Be sure to include any screenshots of issues you are having and be descriptive about the problem you are experiencing. You'll be assigned a support ticket and our team will work fast to get your issue resolved. Click here to create a new ticket now.
- Email Support: Send an email to support@retailbrilliance.com and we'll get back to you within 24 hours on business days.
- Phone Support: Give us a call on our support line: +1 (616) 282-6334. We're generally available Monday - Friday, 9AM to 5 PM Eastern Standard Time, excluding holidays.